UNITED KINGDOM REGISTERED ENTITY | AB MOBILE PHONES LTD (CRN: 13364366) | VAT: GB 381 2940 85 | SIC: 47421 (Retail sale of mobile telephones) | ESTABLISHED: 2021 (5+ Years Continuous Operations)
COMPANIES HOUSE VERIFIED
📱 AB MOBILE PHONES LTD
Physical Trade Counter & Multi-Channel Refurbished Smartphone Operations (Basildon, Essex)
1. COMPREHENSIVE 12-MONTH HARDWARE WARRANTY FRAMEWORK
STATUTORY CONSUMER RIGHTS
Warranty Duration 12 Calendar Months Full Hardware Guarantee
Covered Components Motherboard, CPU/GPU, Display & Touch Digitizer, TrueDepth Face ID & Touch ID, Camera Sensors & Lenses, Speakers, Microphone, Charging Port & Cellular Radio.
Battery Performance Guarantee Guaranteed retain minimum 85% OEM health capacity for 180 days; free battery replacement if capacity degrades below benchmark.
In-Store & Post Service Immediate walk-in diagnostics at Basildon showroom counter or same-day prepaid tracked courier return label.
SLA for Warranty Claims Unit repair or direct Grade A replacement completed within 48 business hours of receipt.
2. 30-DAY NO-QUIBBLE RETURNS & REFUND POLICY
CONSUMER RIGHTS ACT 2015
Policy Clause Statutory Period Condition Benchmark Refund / Resolution Protocol
Cooling-Off Period 30 Calendar Days Unopened or tested in original condition 100% full refund issued within 24 hours of return delivery or in-store drop-off.
Early Hardware Defect Day 1 to Day 30 Technical defect not caused by accidental damage Immediate brand-new condition replacement or instant refund.
IMEI Blacklist Protection Lifetime Cover GSMA & CheckMEND Clean Guarantee 100% lifetime buyback / full reimbursement against network block.